Over the course of my 20+ years of work experience I have acquired a reputation for having an ability to spot and point out improvement opportunities in people, products, processes and services. I have successfully applied and honed this skill at companies across multiple industries (tech, marketing, product, social, finance, ...) and take great pleasure and pride in enhancing Customer and User experiences across the globe.

Nowadays, my engagements can best be compared to those of a fractional Chief Customer Officer - I help teams, brands and organizations to truly put the Customer first in every aspect of their work. My global cross industry experience and at times impossibly high standards I hold brands to, paired with my impartial ‘outsider’s view’ make me an asset to any organization and almost any department / operational unit.